Privacy Policy – Ladu Design

Ladu Design respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, social media pages, products, and services.

By using our services or purchasing from Ladu Design, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information when you place an order, contact us, or interact with Ladu Design:

Personal Information

Name

Email address

Shipping address

Billing address

Phone number

Payment information (processed securely through third-party providers)

Order Information

Products purchased

Order history

Sizing selections

Custom order details

Technical Information

When visiting our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Cookies and analytics data

2. How We Use Your Information

We use collected information to:

Process and fulfill orders

Communicate about purchases or inquiries

Provide customer support

Improve our products and services

Send updates, promotions, or announcements (if opted in)

Detect fraud or unauthorized activity

Maintain website functionality and security

3. Payment Processing

Ladu Design does not directly store full payment card information.

Payments may be processed through secure third-party providers such as:

Shopify

Stripe

PayPal

Square

Other payment processors

These third parties maintain their own privacy and security policies.

4. Cookies & Analytics

Our website may use cookies, tracking pixels, and analytics tools to:

Improve user experience

Analyze website traffic

Understand customer behavior

Support advertising and marketing campaigns

You may disable cookies through your browser settings, though some website features may not function properly.

5. Marketing Communications

If you subscribe to marketing communications, we may send:

Product updates

Restock notifications

Promotions

Brand announcements

You may unsubscribe at any time through the unsubscribe link or by contacting us directly.

6. Sharing Information

Ladu Design does not sell your personal information.

We may share information with trusted third parties only when necessary to:

Process payments

Ship orders

Operate our website

Prevent fraud

Comply with legal obligations

Examples may include shipping carriers, payment processors, website platforms, and analytics providers.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed 100% secure. By using our services, you acknowledge this risk.

8. Retention of Information

We may retain customer information for:

Order history

Legal compliance

Accounting purposes

Fraud prevention

Customer service records

We reserve the right to retain information as reasonably necessary for business operations.

9. User Rights

Depending on your location, you may have rights to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your information

Withdraw marketing consent

To make a request, contact us using the information below.

10. Third-Party Links

Our website or social media may contain links to third-party websites. Ladu Design is not responsible for the privacy practices, policies, or content of third-party sites.

11. Children’s Privacy

Ladu Design does not knowingly collect personal information from children under 13 years old.

If we become aware that information from a child has been collected without parental consent, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Updated versions will be posted with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Information

For questions regarding this Privacy Policy or your personal information, contact:

Ladu Design
Email: [your email here]
Website: [your website here]
Instagram: [your Instagram here]

By using Ladu Design services or purchasing from us, you acknowledge that you have read and agreed to this Privacy Policy.